At MBCM we are committed to ensuring the health and safety of all our visitors and staff – and everyone plays a part. While visiting the Museum we encourage you to WEAR a mask, WAIT at least six feet apart in crowded areas, and WASH your hands frequently.

Visitor and staff health

  • training: MBCM staff completed the state’s “Count on Me NC” courses as a commitment to making North Carolina healthier for all of us. Training covered proper cleaning and disinfecting to help keep everyone in the Museum safe. Staff received training on COVID-related operational procedures before our reopening.
  • face coverings: All visitors and staff are encouraged to wear a mask to protect our youngest visitors.
  • social distancing: Visitors and staff are strongly encouraged to stay 6 feet away from other visitor groups when possible. Signage throughout the Museum will remind children and families to maintain their distance from other groups. Dining tables and benches have been placed 6 feet apart.
  • stay at home: The safety of visitors and staff are our top priority at MBCM. As a result, visitors exhibiting symptoms of sickness will be asked to leave the Museum. These symptoms include fever, chills, fatigue, headache, and/or excessive coughing. Any staff member exhibiting symptoms of COVID-19 will be sent home immediately and staff members with direct exposure will not be able to return to work until their health status can be confirmed.
  • food and drink: Visitors are welcome to bring in outside food and drink. Vending machines will be available in the Snack Shack. All food and drink can be enjoyed in Snack Shack and on Nannie’s Patio. These areas are routinely cleaned and sanitized before each scheduled visit opening. Visitors are not permitted to consume food and drink (other than water) in play areas.

Cleaning and sanitization

  • Cleaning by a professional cleaning service takes place routinely throughout the week and includes floors, restrooms, and surfaces.
  • Staff clean and sanitize high touch, wipe-able surfaces, and props throughout the day using CDC/WHO EPC-approved hospital grade and child-safe cleaning supplies. Disinfecting products are thoroughly reviewed to make sure they adhere to CDC guidelines for effectiveness and staff are trained to use these products accordingly.
  • Staff use checklists to ensure cleaning and sanitization procedures are completed to standard. A supervisor is on premises at all times to ensure Museum Health, Safety, Cleanliness, and Sanitization procedures are followed.
  • Signs are displayed in each Museum restroom to remind visitors to wash their hands.
  • Hand sanitizer stations are located throughout the Museum floor.
  • Our Water Wonders exhibit is filtered and continuously cleaned through a UV sterilizer. Chlorine, alkaline, and PH levels are checked daily.
  • Staff are required to regularly wash their hands.
  • Our visitors are welcome and encouraged to notify Museum staff if an area or object needs attention.


  • Visitor capacity is limited to 450.
  • Social distancing measures, hand washing, and sanitizing procedures will be posted clearly throughout the Museum’s public areas.